United States
United Kingdom
About the transaction
Infinity is the developer of an interaction management software that enables users to build low-code workflows that present frontline staff with everything they need in one window to deliver the right response every time. Their solutions have been built from the ground up for contact centers and are based around proprietary technology – the Infinity Platform – and support services delivered by customer management experts. Infinity has over 20 years of experience working with contact centers, and their Infinity Platform is deployed across more than 12,000 seats in 13 countries.